FAQ's

 

Are all of your pieces handmade?

Nearly all of them are!  We make them in our flat in east London by hand with the help of our laser cutter.  The nature of hand-making products is that sometimes they differ from item to item, so please bear this in mind when ordering a product.  We will do our best to make sure they are as close to the sales photo as possible.

The only items we don’t make are the t-shirts which we have designed the artwork for.

 

What materials do you use?

We mostly work with birch plywood, along with some wooden veneers.  Wood is a natural material which differs from piece to piece, so may look different from item to item.  The natural markings of exotic woods such as White Ebony can vary greatly, which makes your item original from any other. White Ebony can also crack as it dries out which is a natural feature of the wood.

Are your materials sustainable?

All of our plywood is FSC approved meaning that the wood has been either sourced from well-managed forests or is recycled. We buy our plywood from a London-based supplier so are supporting a local business.

Although the White Ebony wood used in the Ebony Necklaces is rare, it is not on the CITIES list for endangered species, is veneered (so we are only using a small amount of it), and has been imported legally satisfying all EUTR regulations.

Our t-shirts are made from 100% Organic Cotton, are fairtrade, and have been certified as ‘neutral’ in their production. Go to neutral.com for more information.

Where possible, our packaging is either made from recycled material, or is recyclable.

 

does the colour on a product always look the same?

The nature of applying colour by hand using an airbrush means there will be slight variations in the colour, hue and gradient on the coloured inserts. We will do our best to make each consistent but we are only human, the robots don't do everything for us yet!

Have we missed something?

If you have any more questions then please contact us at studiomalihey@gmail.com and we will get back to you shortly.

Here you will find info about our Returns and Shipping.