HOW MUCH IS SHIPPING?
The price of U.K. shipping will be quoted at the checkout. We ship using Royal Mail First Class Recorded Delivery or DPD courier for tables.
To our neighbours in Europe, we ship to Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden and Switzerland. The price will vary for each country and will be quoted at checkout. We ship using DPD recorded courier.
For those in Australia and USA, prices for shipping will vary per product and will be quoted at the checkout. We ship using DPD recorded courier.
HOW SOON WILL I RECEIVE MY ORDER?
The make time + delivery time is when you will receive your item. Our wooden products are made to order and might take up to 7 days to make, and placemats and tables may take up to 10 days. If the item is already made then we will send it to you right away. If you need your item sooner for a special occasion then please email us before placing an order online and we will see what we can do to help. If it’s going to take us longer to make the item, then we will inform you as soon as possible by email.
If the item is shipped to the U.K. using Royal Mail 1st Class Signed For it usually arrives by 1pm the day after we put it in the post (except on Sundays). If we are using the signed for service and you would like to know the tracking reference to follow it’s progress then please email us at email@example.com.
For international shipping, we use DPD Classic Service that is fully tracked. Please allow 3-7 working days for delivery of your item, plus the time it takes us to make it. International parcels may be subject to further delays at customs.
Any tax costs incurred at customs are to be paid by the customer.
Any more questions?
If you have a question about shipping then feel free to drop us a line at firstname.lastname@example.org.